Terms & Conditions

4LAN Pty Ltd and its affiliates provide their services to you subject to the following conditions. If you visit or shop at 4LAN Pty Ltd, you accept these conditions. Please read them carefully. In addition, when you use any current or future 4LAN Pty Ltd service or visit or purchase from any business affiliated with 4LAN Pty Ltd, whether or not included in our website, you also will be subject to the guidelines and conditions applicable to such service or business.


Resellers

To become a registered reseller of 4LAN Pty Ltd, you must be a legitimate reseller of IT/Data products & services and have a current ABN. You may be requested during your approval process to provide evidence of the type of business. 4LAN Pty Ltd reserves the right to refuse your registration, should we believe that you are not a legitimate reseller. 4LAN Pty Ltd reserves the right to revoke reseller account if we determine that a company is purchasing primarily for personal use rather than for resell.

Prices

All prices and availability are in Australian dollars and subject to change without prior notice.

Payment

Title of all goods supplied does not pass to the purchaser until full payment has been received and funds cleared by our bank.
There will be an administration charge of $20.00 for any cheque returned from our bank whether due to insufficient funds or any other reason.

Ordering

Orders are accepted via the web site, fax or email. Phone orders are also Accepted +61 2 85569044.
Please ensure that all faxed or email orders have our Product Code. In the event a product code is not used we cannot guarantee you will receive correct item.
Please ensure that all faxed orders have an email address for communication purposes.
Upon receipt of you order we will forward you an invoice via email (if paid with PayPal or Credit Card). If paying by Direct Deposit or Cheque, you will receive a Proforma Invoice until such time as payment has been received. Your invoice will be issued once payment has been received and cleared.
Account Customers may place orders via email, fax or online and governed by approved credit terms.
4LAN Pty Ltd accepts the following payment methods:

  • Credit Cards (Visa/Mastercard)
  • PayPal (Please send payment to sales@4LAN.com.au)
  • Cheque (Please send payment to 37C/1-3 Endeavour Road, Caringbah, NSW 2229 as on our Contact Us Page)
  • Direct Depost (Account Name: 4LAN Pty Ltd BSB: 012-241 Account Number: 182930216)

Warranty & Returns

We offer refunds, repairs and replacements in accordance with Australian consumer law and on the terms set out in this refund policy.

Any benefits set out in this policy may apply in addition to consumer rights under the Australian consumer law.

Before making a purchase please read this policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.

Under Australian consumer law:

Our goods and services come with guarantees that cannot be excluded under the Australian consumer law. For major failures with the service you are entitled:

Cancel your service contract with us and a refund for the unused portion or to compensation for its reduced value

A Return Authorisation (RA) number must be obtained before returning goods together with a copy of the original invoice to 4LAN Pty Ltd either for warranty claims or returns for credit. Proper packaging must be used for all goods returned, as any warranty will be void if goods are damaged during transit, and damaged goods will not be accepted for credit or warranty. To obtain RA number, please download Return Autorisation Form from our Downloads Page and email to sales@4lan.com.au.

A restocking fee of 20% of the invoiced value is applicable to goods returned for credit within 30 days of the dispatch date. These goods must be in original condition and packaging. We will not accept goods returned for credit that arrive later than 30 days from the invoice date.

A restocking fee of 30% of the invoiced value is applicable to goods returned for credit within 30 days of the dispatch date, which are not in its original packaging. These goods must be in original condition and non-original packaging will be accepted.

Electronic Communications

When you visit 4LAN Pty Ltd or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 4LAN Pty Ltd or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of 4LAN Pty Ltd and protected by international copyright laws. All software used on this site is the property of 4LAN Pty Ltd or its software suppliers and protected by international copyright laws.

License and Site Access

4LAN Pty Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 4LAN Pty Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of 4LAN Pty Ltd. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 4LAN Pty Ltd and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing 4LAN Pty Ltd’s name or trademarks without the express written consent of 4LAN Pty Ltd. Any unauthorised use terminates the permission or license granted by 4LAN Pty Ltd. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of High Class Communications so long as the link does not portray 4LAN Pty Ltd , its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any 4LAN Pty Ltd logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. 4LAN Pty Ltd does sell products for children, but it sells them to adults, who can purchase with a credit card, PayPal or Direct Deposit. If you are under 18, you may use 4LAN Pty Ltd only with involvement of a parent or guardian.4LAN Pty Ltd and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. 4LAN Pty Ltd reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant 4LAN Pty Ltd and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant 4LAN Pty Ltd and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify 4LAN Pty Ltd or its affiliates for all claims resulting from content you supply. 4LAN Pty Ltd has the right but not the obligation to monitor and edit or remove any activity or content.4LAN Pty Ltd takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

4LAN Pty Ltd and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

Liability

4LAN Pty Ltd shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance or use of any products purchased.

Risk of Loss

All items purchased from 4LAN Pty Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

4LAN Pty Ltd and its affiliates attempt to be as accurate as possible. However, 4LAN Pty Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by 4LAN Pty Ltd itself is not as described, your sole remedy is to return it in unused condition. All illustrations depicted on this site or in the Catalogue are for information purposes only. Product models and physical features are subject to variation without notice.

Other Businesses

Parties other than 4LAN Pty Ltd and its subsidiaries sell product lines on this site. In addition, we may provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. 4LAN Pty Ltd does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY 4LAN PTY LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. 4LAN PTY LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, 4LAN PTY LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4LAN PTY LTD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM 4LAN PTY LTD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 4LAN PTY LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting 4LAN Pty Ltd, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and 4LAN Pty Ltd or its affiliates.

Disputes

Any dispute relating in any way to your visit to 4LAN Pty Ltd or to products you purchase through 4LAN Pty Ltd shall be submitted to confidential arbitration in , Australia, except that, to the extent you have in any manner violated or threatened to violate 4LAN Pty Ltd’s intellectual property rights, 4LAN Pty Ltd may seek injunctive or other appropriate relief in any court in Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, posted on this site. These policies also govern your visit to 4LAN Pty Ltd. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.